by chiefstaff

July 18, 2014

www.outsourcing3.com

Beware the Story:

Trust Your Emotions AND Verify All Facts

Less that two-thirds of all outsourcing succeed because of the way human brain functions.

If the croc-brain takes over the survival instinct kicks in and the decision is purely instinct or emotion based.

However, if the modern neo-cortex takes over the decision is purely factual and ignores all else.

You NEED to engage all parts of the brain in the decision making process.


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chiefstaff

MORE INTERESTING READING
  • Hey, Vivek I am not getting point on this post of yours actually the term Caveat Emptor is totally new terminology for meh can you please describe in brief about this post because in the post itself you have provided very less content which is not good to see…

  • I’m doing outsourcing over the past 7 years and I follow the rule take decision and make it right. Only my this commitment makes me take the decision.

  • I impressed with the explanation in the picture which reveals the behavior of consumers. I’m doing research on How to improved consumer behavior Using behavioral science to improve the customer experience for any products in the market.

    Right now, I’m reading this quote “Here we review the experience of an insurance company that used those principles to improve its customers’ satisfaction significantly, with no incremental costs or fundamental changes in people or infrastructure. A systematic approach like this one is needed to counteract the natural tendency of service operations to focus on the needs of IT systems and workflows, not to mention the preferences of employees, managers, and service providers, largely ignoring the way customers perceive their service interactions. If companies in a broad range of service industries—including banking, telecommunications, and retailing—applied a rigorous approach, they would reap significant economic benefits, ranging from reduced churn to greater cross-selling to additional customer referrals.”
    (https://mck.co/2IgtJ3m)

    After reading the above blog, I request to provide a more valuable suggestion, so I can include them in my report. Thanks in Advance.

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