FROM THE FOREWORD
As the manufacturer of the polymer substrate used in the banknotes of 23 nations, Innovia Security – the company I head – works hard to earn the trust of central banks around the world. We are extremely honoured that a leading European Bank has recently selected our substrate, Guardian® for their upcoming new notes and we are looking forward to working with that Bank to deliver secure, durable, and clean currency that their public will enjoy using.
More than anything else, outsourcing requires trust – a measured approach to building and maintaining trust that lasts before, during and after the outsourcing arrangement has run its course. Despite the availability of the tools outlined in this book, many companies still treat outsourcing as a leap of faith or worse, a tactical after-thought.
Today, when I mentor C-Level executives on how to make the jump to the role of CEO, many struggle to move their thinking from functional excellence to cross-functional leadership. In many people’s minds, even the characterization of a corporate leader seems to be shrouded in mystery- ranging from a motivational speaker to a whip wielding slave-driver.
One thing I have noticed all good corporate leaders have in common is their ability to pick and extract the power from uncommon teams – teams of internal experts and external service providers who can aggregate, work well together under pressure, and create the magic called success.
That is where it becomes critical to outsource well. No doubt, today every company outsources at least some part of its activities. With outsourcing being so ubiquitous now, and of such strategic importance that some of the best known businessmen on earth spend a significant amount of their time getting it right – it is a wonder why many people are not taking it just as seriously as these business stalwarts are.
Supervising many supply chain transformations in the past, I have seen the difference that good outsourcing can make to a business. These experiences made me keen to contribute my thoughts in the foreword for this book.
When I engaged Vivek’s services for supply chain transformation in one of the companies I was heading, we expected the careful and methodical approach that he was famous for. Outsourcing was only one of the components of our supply chain, and at the time we did not think it was even a particularly important one.
I was already convinced that critical business turnaround can only be achieved by taking an end-to-end supply chain approach to this transformation. I was pleased to note that the original target set for 3 years was surpassed by almost 70% in just 18 months – providing graphic evidence of the full power of these ideas in action.
The authors of this book have handled the subject extremely well – especially the strategic end of the discussion on when to outsource, and when not to outsource. In addition, they have highlighted the importance of good outsourcing to the eventual success of the companies, their leaders, and their products.
It is not easy for a book to cover the thirty-thousand-foot view of a topic and also detail the ground realities of its key components. Through the clear articulation of the critical concepts richly populated with real life examples, the authors have tackled this challenge successfully. Books of this nature are only the start of a conversation; and a good conversation such as the one started by this book will flow well into the board rooms around the world. In this endeavor I wish them great success
Philippe Etienne Managing Director & CEO Innovia Security Pty Ltd
VIP EDITION – SIGNED COPY – HARD COVER – FULL COLOUR
WHY YOU SHOULD BUY THIS BOOK?
If you have been involved in OUTSOURCING in your career – think back and assess how many problems you faced. It may not surprise you to know that over two-thirds of outsourcing arrangements are regarded as failures by objective measures.
- What is the reason for this failure?
- What impact could it have on your career?
- What if there was a better way to determine whether to outsource or not?
- What if there was better way to outsource?
WHAT DO GREAT CORPORATE LEADERS HAVE IN COMMON?
“Their ability to pick and extract the power from uncommon teams – teams of internal experts and external service providers who can aggregate, work well together under pressure, and create the magic called success. That is where it becomes critical to outsource well.”
WHEN TO OUTSOURCE AND HOW TO DO IT WELL
- Find out the value drivers behind outsourcing
- Learn to navigate the grey area between “Must outsource” and “Must not outsource”
- Grasp the dynamics of outsourcing
- Understand why traditional outsourcing is failing expectations
For more detail on the book please see www.outsourcing3.com
FREQUENTLY ASKED QUESTIONS
There are only two kinds of people on this earth. Those who are AGAINST outsourcing, and those who are FOR outsourcing. This book is meant for both of them. On a more serious note, if you intend to have nothing to do with this global phenomenon called outsourcing, then sadly this book is not for you. Otherwise, if will help you in some way, or the other.
Only if you promise to spread the good word. Actually, come to think of it, we know you will do that anyway once you read this book – so, yes please ask (email: [email protected]) and we will get it signed by the Author. If it is meant as a gift for a valued client, customer or supplier, do not forget to include their name in the request. Do not forget that if you buy from us you will get the hardcopy, full colour, premium paper VIP version of the same book that is available at bookstores worldwide.
We love to browse before we buy, and no doubt, you do too. A lot of information is available on the book’s specialist website www.outsourcing3.com. Some additional information is also available on Amazon where general public buys this book in soft-copy format. If you are a serious reader, and want to read the first 3 chapters for free before making a decision, please send us an email on [email protected] and we will send these to you via an email.
The central message of this book is very simple, yet profound. All the complexity is in implementation, which is what most of this book is about. Here is some food for thought:
- Why do companies outsource?
Because, Outsourcing provides leverage.
- What does that mean?
It allows you to do things you could not do yourself, and it allows you to do them faster, better and at a lower cost.
Like all leverage, outsourcing is a double-edged sword too. On one hand, it allows you to do more, faster. On the other hand, if it goes bad, it can easily kill your business. If you do not believe that is possible – you can look into the Fox Meyer saga from the 90s and see for yourself.
The trend of outsourcing continues to grow unabated with the whole gamut of services, from simple to mission-critical tasks. There is not a single company on earth that does not outsource anything. It is not just about cost arbitrage, it is also a finer expression of division of labour at the organisational level.
- What are the key criteria that help you decide when to outsource and when not to outsource?
In this book, you will learn to recognize how ubiquitous outsourcing is the modern day organization and life, and how to keep your eyes open to recognize situations that are amenable to outsourcing. The full list of all outsourceable activities within a company may include an element of surprise.
You will also learn why you must NOT outsource in some circumstances because of strategic or tactical reasons.
- The big question that everyone asks is…
- How to do it well?
- That is what we address in this book
In the past, in line with the standard practice in publishing industry, when a company or person wanted to present multiple copies of books as gift to their customers or suppliers we have offerred upto 35% off on deals of more than 100 copies for conferences and events. On purchases above 3 copies we are happy to discuss discounts on an individual basis. Please send us an email on [email protected] to discuss.
Reading this book will not make you appear taller, slimmer or more attractive. Yet, it might end up making you richer and more successful. Here is what more than FIFTY successful executives said about the benefits they derived from this book. This may help you make up your mind on how it can help you.
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