The art of "REALLY" knowing your customers.
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industry is driven by the domestic as well as international demand for manufactured goods. Profitability of a given company is dependent on how efficiently operations are run, the relationship between the shipper and carrier, and industry expertise. Generally, companies will fit into three main business structures; freight forwarding, customs brokers and fully integrated carriers. Freight forwarding involves arranging the transportation of goods often without contact to the goods or owning any of the transportation equipment used. Customs brokers aid in the facilitation of clearing goods through international customs barriers, and fully integrated carriers combine both aspects of shipping and transportation logistics.
Larger shipping and transportation logistic companies often gain strategic advantage through account relationships as well as having access to much more advanced logistics technologies than smaller companies. Smaller shipping and transportation companies compete by specializing in service to a local market or to a specific country. Smaller companies can also gain advantages by specializing in the transfer of unusual or dangerous goods.
Global Supply Chain Group‘s extensive background in network optimization, strategic sourcing methods, and lean production ideologies will come together to solve these problems as well as many more.
– ships, ports, trucks, railroads, pipelines, and other hard assets cost a lot of money.
IT systems, tracking and tracing capabilities, POD capabilities, and assorted other capabilities cost an equal amount of money.
relationship building, events and other activities (let’s not name all of them here).
– especially when you compare those results against all other industries.
If you are in a senior position in this industry, and have ever wondered something like this before – you may be surprise with our answer.
Get in touch by using one of the methods in the top bar of this site and we might have a stimulating discussion.
CHANGE THE CULTURE - YOUR HIGHEST VALUE ADDED IN YOUR COMPANY