Here’s What People Are Saying About Implementing New Software
The Cost Reduction Tip The success rate of software implementations is woefully low.
There are lots of reasons for it ranging from overselling by vendors, overspecing by customers, lack of consultation with stakeholders, under-resourcing the implementation team, etc.
But in my view, much of the source of failure comes from unnecessarily bundling high risk process change with the program implementation.
For example, if you are implementing a new payment system that changes your approval hierarchy then look for a way to implement the new approval hierarchy before you implement the software.
If you are implementing a new public transport ticketing system, change the fares before you implement the system.
How Much Do You Know about Implementing Software?
If you can unbundle your high risk process changes from the program implementation then you’ll improve your program implementation success rate –
at the very least you’ll discover you have an insurmountable change management program before you spend any money!
Doug Hudgeon who is lawyer and vendor management professional who has branched into finance and accounting shared services management.