GET RAPID, MEASURABLE, AND, PERSONAL BEST RESULTS

the value of persistence and resilience I will relate just one true incident from our work a few years ago. My experience taught me that it need not be too complex. 

Role Of Persistence And Resilience In Supply Chain Transformations

I am not an academic, I am a practical business person. That is the reason why despite my deep attachment to the topic of this page, I am not going to go into a lot of theory or lecture.

Already, loads of business books, blogs and literature are full of secrets of success, and both persistence and resilience in supply chain transformations figure prominently in those tomes. 

Instead of waxing lyrically on the value of persistence and resilience I will relate just one true incident from our work a few years ago. My experience taught me that it need not be too complex. 

The Anti-Fragile Supply Chain: Beyond Resilience And Robustness – Thrive In Chaos

Why Do I Say That Persistence And Resilience Are The Twin Keys To Results?

Supply Chain Transformations

Hopefully, you will agree with me in the next 5-10 minutes it takes to read about this incident. 

It involves another person who worked in our company Thomas Radrigan and I have his permission to post it.

We were working on a supply chain diagnostic project for a client (we do not reveal clients’ contextual information or identity, but suffice it to say that this was the bluest of the blue chip)

The Final Presentation To The Senior Executive Team Was Due The Next Day.

The CEO and some other executives were flying in from faraway places. In the monthly management team meeting, we had been allocated a three hour slot, booked over 6 weeks in advance. 

We had been working arduously since the last executive update 2 weeks ago, and had done great analysis with some brilliant insights into their key supply chain problems. We had a slide pack of about 35 slides with supporting appendix of another 50 slides.

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This Slide Pack Detailed Our Recommendations For Way Forward Based On A Very Thorough Fact Based Analysis.

Supply chain transformations

Around 7 pm in the evening on the day before the presentation, with just the last couple of slides left to be polished, and the rest of the team already having left for the day, I asked Thomas to finish the two remaining slides and email me the final presentation.

I needed to pick up my young son from his swimming lesson close-by, and take him home. On arriving home as I prepared for dinner with my family, I poured a glass of red wine and was having conversation with my sons about their day. 

I was also waiting for an email on my phone with the final presentation from Thomas.

I Was Starting To Get A Bit Worried When The Email With The Final Slide Pack Did Not Arrive As Anticipated.

Suddenly I got a harried call from Thomas informing me that there was a minor problem.  He explained there was some problem with his laptop and that is why he could not send me the final presentation so far. 

From the tone of his voice it was clear that the problem was far from minor. The clear course of action was to jump in the car and drive back to the office. 

On arriving in the office, I found out the the hard drive of Thomas’ 2 month old laptop had crashed (I am fighting temptation to name the manufacturer of the hard drive and the laptop).

Empowerment And Email In Supply Chain

It Got Worse

woman with a laptop

Worse still, despite very strict policies around backups, Thomas had forgotten or ignored to allow backups for the past few days (the excel files were huge and even his brand new laptop slowed down considerably while backing up – that was his reason/excuse). 

We looked at the available backups and found one from 4 days ago, that was of some value. However, sifting through the backup copies of data files and finding the usable versions took another 2 hours.

Taking Stock Of The Situation

So, here we were, two of us sitting in office, with about 25% complete presentation at about 11 pm.

The one saving grace was that all the material was fresh in our memories because the crunch work was only done in the last week or so.But we still had to put it all inte slide pack, and back it up with data and analysis.  

I gave Thomas an option to call any of the other analysts or consultants for help. He decided that would take too much time. He committed to do WHATEVER IT TAKES to make the presentation right before the meeting at 10 am. 

Management Consultants In These Situations, The Leadership Of Digital Supply Chains

Persistence And Resilience

Two of us buckled down – recreated all the lost analysis and excel charts, and put these into the presentation. 

Obviously, it was not as polished as the original presentation, and some marginal insights were missing because we could not remember everything.

However, we managed to recreate 80% of the original work by about 3 am when I dropped Thomas at his apartment. 

Vivek Sood Achievements -Project Results - Global Supply Chain Group

Supply Chain Security & Resilience

The Global Supply Chain Group (GSCG) is a consortium of businesses and organizations that are committed to the security of global supply chains.

The group was founded in response to the growing number of threats to the global supply chain, including cyber-attacks, terrorism, and natural disasters.

The GSCG is dedicated to improving the security of the global supply chain by sharing information and best practices, and collaborating with government and law enforcement agencies.

The group also advocates for policies that will improve the security of the global supply chain.

The group also advocates for policies that will improve the security of the global supply chain.

The GSCG is made up of businesses and organizations from all sectors of the economy, including manufacturing, transportation, retail, and technology.

Membership in the GSCG is open to any business or organization that is committed to improving the security of global supply chains.

Why are software supply chain attacks trending?

In response to software development organizations taking more steps to secure their applications, attackers have had to get more creative in their own methods.

The sharp and continuous rise of code reuse and cloud-native approaches have provided them with additional angles to mount attacks several degrees of separation away from their intended targets.

Exploiting just one weakness opens the door for a threat actor traverse down the supply chain where they can steal sensitive data, plant malware, and take control of systems – something we’ve seen plenty of examples of in recent times.

In light of the uptick in security breaches, President Biden issued an executive order directing the heads of several federal organizations to create additional security guidelines surrounding the software they consume and operate.

Aimed at bolstering the U.S.’s cybersecurity profile, this order has prompted a nationwide re-examination of organizational security practices that stretches well beyond those specified at the federal level.

The article header is about the increasing demand for software security and the various methods attackers are using to get around it.

As software development organizations have taken more steps to secure their applications, attackers have had to get more creative in their own techniques.

One popular method is to exploit vulnerabilities in the software supply chain. By infiltrating suppliers or third-party contractors, attackers can gain access to sensitive data or install malware that can be used to take down systems or steal information.

Another common tactic is to use social engineering attacks to fool employees into revealing passwords or installing malware.

Phishing scams, for example, can be used to obtain login credentials or sensitive information.

And ransomware, which encrypts files on a computer and demands a ransom payment for the key to unlock them, is on the rise as a way of extracting money from businesses.

Global Supply Chain Group - SUPPLY CHAIN SECURITY GSCG2

Putting It All Back Together - Almost

Next day we made the presentation to the executive team who commended us very highly for the depth of analysis AND the QUALITY of the presentation. 

I briefly mentioned that most of the presentation was hurriedly put together by Thomas between midnight and 2 am, and, it was not really up to our usual standards.

On discovering the full story, most people could not believe it.

Global Supply Chain Group - Our Story

Standing Ovationt

The CEO commented that Thomas was more committed to his company than he was. The entire team gave Thomas a standing ovation for his commitment. 

Needless to say that the project went on to be a huge success for everyone.

Thomas reinforced to me a valuable lesson that day –  that there are two simple keys to getting results in any situation – Persistence and Resilience.

There Come Those Occasional Moments Of Truth In Life Where We Can Back Off, Or Do Whatever It Takes To Succeed.

Thomas, of course, became one of the big stars in our company.

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