Upgrading Your Supply Chain to the Next Level? One Point that (Nearly) Everyone Misses

Supply Chain Management

The meeting room was as sparsely appointed as most meeting rooms used for supplier meetings these days. There were no windows, and barely any space to move. A round table in the center was surrounded by four cheap chairs. The message it sent was of frugality and simplicity.

Yet the four people in the room were all expensively attired, and talked about the high end cars they drove.

The CFO was a tall, lean man. He was perhaps a very good rugby player in his day. Another CXO was a stylish European with trimmed hair. The head of supply chain was the man who was least comfortable in that room. I was the fourth person – and we were discussing how to take the supply chain of this global behemoth to its next level.

It never surprises me that the companies that are making the most profits are also the ones who are always trying to get better and better. Perhaps that is why they always make good profits in the first place.

The conversation was centered around how to upgrade the supply chain to its next level. Our company has not yet decided to accept this project because we were not sure if the company was ready for a real transformation, or was just paying lip service to a trend. In fact that was the only question I was there to answer for myself. The rest of the questions would be taken care of as the project progressed. But, if the answer to this most important question was not not right – a large, branded consulting company would be more appropriate for the project. There are exceptions, but the junior people that they generally deploy on these type of projects rarely care if the recommendations are worthy of implementation. And, so long as the bill is paid by the client, the senior partners rarely care about anything in projects of that type.

Luckily, as the conversation proceeded, it became clear that the company was looking to create a real, positive change in its business. I could relax and spend some more time in this meeting.

But, it also became clear to me that what the other three people called supply chain was actually just logistics. This could cause major problem down the line. When the definitions are not clear, the ambiguity breeds non-accountability. Everyone points fingers are each other.

It would be almost akin to a company contracting you to upgrade their building, but their definition of building is just the lobby (or the lifts). Clearly, you would want to correct that misconception. I pointed out this example to the people in the room, and they wanted me to delineate supply chain and logistics. I told them about my ‘MASTERCLASS WITH MR SUPPLY CHAIN’ which spends a lot of time on stories related to his misconception, and its impact on businesses and their profitability.

We decided that before the project details were agreed upon, it would be a good idea to run an in-house ‘MASTERCLASS WITH MR SUPPLY CHAIN’ for the top 12 people in the company. I think it was a good positive outcome from that meeting. Suddenly, the head of supply chain was a lot more comfortable in the room.

Care? 'Share'

FREE - Get An Extract From Any Of Our Books!

All you have to do is - comment below. Your opinions are vital for building a vibrant global community of professionals. In time, you will be proud of your contributions:

  • Share Your Opinion

  • Participate in The Conversation

  • Contribute to The Community


What are you waiting for?  Share Now, and Win.


Vivek Sood

I write about "The Supply Chain CEOs", "The 5-STAR Business Networks", and, how to "Unchain Your Corporation". In my work, I help create extraordinary corporate results using several 'unique' supply chain methodologies. Contact me for interesting, high impact projects, or, to get access to my IP for creating transformations using these methodologies.

  • Luke Waren SC says:

    Hey, Mr. Sood, you have described very briefly about upgrading the supply chain to the next level if we measure the financial impact of upgrading Supply Chain systems is difficult, but nonetheless required before asking the C-suite to step up for a capital expenditure. In addition to hard tangible benefits, there are many soft benefits – such as retaining customers, positioning within the market and managing customer and supplier relationships. Some tangible benefits are going to be determined by the volume of activities automated with supply chain management systems while others will require deductive reasoning. The following 10 benefits can help you decide if you should take a closer look at replacing your SCM system.

  • Cherry Nimaoh says:

    It was so shocking to read your statement about the people who called supply chain was actually just logistics it is the completely wrong statement because it is not just about logistics it is very vast or I can say very deep to understand.

    Continually monitoring inventory levels takes up too much time. Newer ERP systems with Supply Chain Management (SCM) functionality feature automated purchasing. This means that the ERP software can be programmed to automatically place orders with vendors when inventory levels drop below a certain level. A critical part of any supply chain strategy is being able to preemptively maintain inventory levels. Automatic purchasing will free up employees to concentrate on other important duties.

    If you had one piece of advice for CPOs and other procurement executives regarding their talent management strategies, what would it be?

    • Mayank Batra says:

      No cherry logistics is another thing which completely different from supply chain here is the fully detailed information of logistics…
      Logistics is one of several activities that make up a supply chain. The terms logistics and supply chain management are sometimes used interchangeably. Some say there is no difference between the two terms, that supply chain management is the “new” logistics.

  • SCMentrprise says:

    Hey! I just want toget info regarding “MASTERCLASS WITH MR SUPPLY CHAIN” we are looking to learn something new in SCM. Could we join the classes If available?

  • >